Privacy Policy

1. Information Collection

1.1 Types of Information We Collect

To provide a better AI conversation experience, Nova AI may collect the following information:

• Device Information: Device model, operating system version, device identifiers
• Usage Data: Usage patterns, preference settings, feature usage
• Conversation Records: Analysis of conversation content to improve service quality (encrypted)
• Network Information: IP address, network connection type, location information
• Account Information: Registration information you voluntarily provide

1.2 Information Collection Methods

We collect information through the following methods:

• Information you directly provide
• Automatically collected usage data
• Third-party integration services
• Cookies and similar technologies

2. Information Use

2.1 Purposes of Use

We use the collected information to:

• Provide and improve Nova AI services
• Personalize user experience
• Maintain system security and stability
• Conduct data analysis and product optimization
• Provide customer support
• Comply with legal and regulatory requirements

3. Information Sharing

3.1 Sharing Principles

Nova AI will not sell, lease, or otherwise commercialize your personal information. We only share information under the following circumstances:

• With your explicit consent
• As required by laws and regulations
• To protect user and public safety
• In cooperation with trusted third-party service providers (under signed confidentiality agreements)

4. Data Security

4.1 Security Measures

We implement the following security measures to protect your information:

• End-to-end encryption technology
• Secure data transmission protocols
• Regular security audits and vulnerability testing
• Strict access control and permission management
• Data backup and disaster recovery mechanisms

5. Your Rights

5.1 User Rights

You have the following rights:

• Access and view your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Restrict or refuse certain data processing
• Withdraw previously given consent

6. Data Retention

We retain your personal information only for necessary periods, including:

• Period required to provide services
• To meet legal, regulatory, or compliance requirements
• To resolve disputes and enforce agreements

7. Children's Privacy

Nova AI services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If such information is discovered, we will delete it immediately.

8. International Data Transfer

Your information may be transferred to servers outside your country/region. We ensure appropriate protective measures are in place to maintain data security.

9. Policy Updates

We may periodically update this Privacy Policy. Significant changes will be communicated through in-app notifications or other means. Continued use of the service indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

• Email: privacy@novaai.app
• Support: support@novaai.app
• Address: Hangzhou Hengyang Technology Co., Ltd.