Terms of Service

1. Service Overview

1.1 Service Definition

Nova AI is a modern artificial intelligence conversation application that uses advanced AI technology to provide users with intelligent conversation, content generation, learning assistance, and other services.

1.2 Service Scope

The services we provide include but are not limited to:

• AI intelligent conversation and question-answering services
• Text content generation and editing
• Learning assistance and knowledge Q&A
• Creative writing and brainstorming
• Language translation and text optimization
• Other AI assistance features

2. User Accounts

2.1 Account Registration

Using Nova AI services requires creating an account. You must:

• Provide accurate and complete registration information
• Update account information in a timely manner
• Protect account password security
• Be at least 13 years old or reach the local legal age

2.2 Account Responsibility

You are responsible for all activities under your account, including:

• Protecting the security of login credentials
• Monitoring account usage
• Reporting suspicious activities promptly
• Complying with these Terms of Service

3. Usage Rules

3.1 Acceptable Use

You may use Nova AI for legal and legitimate purposes, including:

• Learning and educational activities
• Work and business purposes
• Creative and entertainment activities
• Personal assistant services

3.2 Prohibited Behaviors

The following behaviors are strictly prohibited:

• Generating or distributing illegal, harmful, threatening, or abusive content
• Infringing on others' intellectual property or privacy rights
• Attempting to hack, reverse engineer, or interfere with the service
• Sending spam or engaging in malicious activities
• Violating local laws and regulations
• Impersonating others or making false statements

4. Intellectual Property

4.1 Service Intellectual Property

Nova AI and its related technologies, trademarks, copyrights, and other intellectual property are protected by law. You may not:

• Copy, modify, or distribute our software
• Reverse engineer or attempt to extract source code
• Use our trademarks or brands without authorization
• Create derivative works or competing products

4.2 User Content

You retain ownership of the content you input, but grant us:

• The right to process content to provide services
• The right to analyze content to improve AI models (anonymized processing)
• The right to preserve content to comply with legal requirements

5. Privacy Protection

We are committed to protecting your privacy. For detailed information, please refer to our Privacy Policy. Key points include:

• We use end-to-end encryption to protect conversation content
• We will not sell your personal information to third parties
• You have the right to access, correct, and delete your data
• We comply with applicable data protection laws

6. Service Availability

6.1 Service Level

We strive to provide stable and reliable services, but do not guarantee:

• 100% uninterrupted service operation
• All features are always available
• Service is completely error-free
• Meeting all users' specific needs

6.2 Maintenance and Updates

We may:

• Perform regular system maintenance
• Update and improve service features
• Temporarily restrict or interrupt services
• Modify or terminate certain features

7. Fees and Payment

7.1 Pricing Policy

Nova AI offers both free and paid service options:

• Basic features are free to use
• Premium features require subscription
• Prices may be adjusted with advance notice
• Refund policy details are specified in subscription terms

8. Disclaimers

To the maximum extent permitted by law:

• Services are provided "as is" without any express or implied warranties
• We do not guarantee the accuracy or applicability of AI-generated content
• Users should independently verify AI-generated information
• We are not liable for any losses caused by using the service

9. Limitation of Liability

Under no circumstances shall our liability exceed:

• The service fees you paid in the past 12 months
• Does not include indirect, special, or consequential damages
• Does not apply to intentional misconduct or gross negligence

10. Service Termination

10.1 Termination Conditions

We may suspend or terminate your account under the following circumstances:

• Violation of these Terms of Service
• Long-term inactive accounts
• Involvement in illegal activities
• Abuse of service resources

10.2 Consequences of Termination

After account termination:

• You will lose the right to access services
• Data may be deleted
• Unused paid services will not be refunded
• Related terms remain in effect

11. Dispute Resolution

In case of disputes:

• First attempt resolution through negotiation
• Governed by the laws of the People's Republic of China
• Resolved by competent people's courts
• Arbitration clauses (if applicable)

12. Terms Changes

We may update these terms to adapt to technological developments and legal requirements. Significant changes will be communicated through in-app notifications. Continued use of the service indicates acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Legal Email: legal@novaai.app
• Support Email: support@novaai.app
• Company Address: Hangzhou Hengyang Technology Co., Ltd.